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FAQ

Frequently Asked Questions

1. How can you reach us? 

By email: Store@centricitymusic.com

By phone: (615) 499- 6734  

The email goes directly to my (Alyssa, the online store manager) inbox and the phone number calls my phone. Please leave a voicemail when calling. 

If you have questions about CentricWorship or CentricWorship Plus, please email: Office@centricworship.com

2. When will my items be shipped?

We will ship your items as soon as possible. Please allow up to 2 weeks for your order to be processed and shipped. We ship via USPS. 

3. Can I download my digital song or album directly to my phone? 

No, we send zip files. You will need to access them directly from a computer not a mobile device or tablet.